Our Miva Technical Support Staff
We pride ourselves on our Miva Merchant technical support and Miva web hosting technicians. Our support team is not only knowledgeable but quick and courteous as well. Morditech is a Miva Merchant partner and affiliate. Our technical staff has been working with Miva Merchant on Linux web servers since 1999. Our technical support staff is based in Cape Cod, Massachusetts along with our sales and administrative teams.

Miva Technical Support Contact Information

Toll Free Telephone Number:	1-866-653-6695
Local Telephone Number:	1-508-743-7758
General Support Hours:	10am - 6pm EST.Monday - Friday
Miva Tech Support Email:	support@morditech.com
Emergency Support Hours:	24 x 7
Technical Support Rates for Non-Hosted Accounts, Customizations, Projects and Site Integrations
$75 per hour with a 1 hour minimum per incident. Please email us for custom quotes on larger projects customizations or site integrations.

Miva Technical Support Information

Miva Technical Support
Our Miva tech support has extensive experience and knowledge with Miva Merchant and Miva Synchro installations and setup. Miva customer service regularly recommends Morditech as a Miva web host and for Synchro and Merchant technical support. We are one of the few web hosts that will sell you a Miva Synchro license and install and set it up on your home/office computer for you. We can troubleshoot and address and fix any Miva Synchro error messages that you have.

Outsource Miva Merchant to Morditech
We know that not all Miva Partners and Miva web hosts are Miva Merchant experts so we offer our support to all Miva Partners, Miva web hosts and to those that host their own dedicated servers that run Miva Merchant. If you are a Miva reseller or web host and you need additional support then contact us, because we do offer special rates. Many web hosts and independent Miva Partners already outsource their Miva Merchant and Miva Synchro technical support to us. Some web hosts even use Morditech to house their Miva Merchant stores. If you want to offer an Ecommerce solution to your hosting clients but do not want the additional support then we can set you up with a developer/hosting reseller package.

Emergency Miva Merchant Support Addressed imediately
If you are receiving Miva Merchant errors in Miva Merchant 4 or Miva Merchant 5 then we are the support team to call. Whether you host with us or not we will support you. If your Miva Merchant store is down or if you are getting Miva error messages and your store is not functioning we will address the issue immediately at no extra cost. If you are not sure what the problem is or who you should call then call us. We will point you in the right direction or fix it for you. Don’t get frustrated and give up because there is always a solution and your customers depend on you.

Miva Modules and Custom Miva Script Support
We have solutions for everything. Sometimes Miva Merchant does not address all your needs straight out of the box. In cases like this we often create customize Merchant for you. We either create a brand new custom Miva script or we can modify the current Miva Merchant script. It seems that 9 out of 10 times there is already a Miva Module that has been created by a certified Miva developer that addresses your exact situation. Anything from search engine optimization (SEO), coupons and order status modules to Google feeds, Google analytics modules and Email lists. There is a Miva module or custom script that can address just about any ecommerce scenario.